“I was very grateful for the help in getting flight tickets for my Dad to fly here. Rachel was easily able to check different airlines and departure sights for the cheapest flights. It saved me some time and was so much easier and faster by talking to service specialist. I have always had great service using my membership program.”
Nanette L.
“My Specialist is very pleasant and personable.”
Diane M.
“Perry thanks for the prompt response.”
George H.
“My specialist showed exceptional courtesy, professionalism, and willingness to help accommodate our group travel. She was thorough in providing the needed information and advice. A breath of fresh air.”
E Marie H.
“My specialist is always super responsive, helpful and cheerful!!!”
Chris N.
“I love calling Dee! I will wait to speak to her because she's nice and I can tell she likes her job and people. She makes my experience a highlight of making my plans every time. If I could meet her, I would give her a hug!”
Susan H.
“I was very happy with the service and fast response Perry provided us. He was very helpful was always available to answer any questions we had. He went above and beyond and kept us informed of different options that were available to us including the rebates or % we would be saving or $$ we would be getting back from our membership program.”
Rita M.
“Karel I just wanted to thank you for your help. I appreciate very much.”
THANH N.
“Dee has made my booking experience stress free! She answers all of my (many) questions and makes me feel at ease that my vacation will be great with no problems! Thanks Dee!”
Sarah B.
“This membership is a great value and is a valuable service. Thank you!”
Laura W.
“Karel has assisted us many times this past year. He always saves us money and we appreciate that diligence. His professional attitude is extremely complimentary to your establishment. Thank you again for all of your assistance to handling our needs.”
Michele M.
“I was on the road and emailed my specialist for a Hotel reservation, she got on it immediately and got us settled with the Hotel reservation in no time. She has always helped me and is my GO-TO person when thinking travel. She is amazing and provides the services with utmost care and precision.”
ANUBHA R.
“As someone who works in customer service, I have to say how refreshing it is be a member of my membership program. I have been in contact with a few different people via telephone or email and it is always a surprisingly pleasant experience!” (I only say surprisingly because these days, people aren't always so friendly!) So, thank you, I will continue to entrust you with my travel/shopping/dining/anything business!”
Chelsea G.
“Karel went above and beyond. I changed my mind and was annoying throughout the process of booking my vacation. Karel was a pro.”
Scott N.
“Regina does a GREAT job every time I book a trip.”
Salvatore D.
“My Specialist consistently goes above and beyond for me and my family. She is my go-to person has been for many years.”
Larry D.
“Excellent program. I will recommend too many.”
Laura B.
“I called the Customer Recovery Center after I received an alert and experienced trouble logging in. I cannot express in words my thanks for the assistance, kindness and patience that he provided to myself and my wife. He quickly and aptly resolved the issue and he even provided his direct phone number. I did call and he remembered me! Not a typical finding these days. Sincerely,”
William P.
“I appreciate how Raquel was able to keep an eye on the rental rates and get me an even lower rate for our auto rental a week or 2 after I made the original reservation.”
Penny D.
“Good morning Karel, I can confirm Lufthansa has completed the entire refund process for our flights. Thank you very much for your service and assistance with this endeavor. Wishing you well”
Chris C. S.
“THANKS FOR YOUR EXCELLENT CUSTOMER SERVICE.”
NEIL Z.
“Perry is always terrific, very efficient and gathers any info we need. Many thanks to Perry.”
Sandra S.
“Dee is friendly and thorough when trying to get us the best deal possible.”
Jody W.
“Perry did an outstanding job of assisting me with our travel arrangements! He was absolutely professional and went above and beyond to meet our travel needs. I love working with my membership program and recommend it highly!”
Kathryn C.
“As always Excellent service, professional, and Friendly!! Thanks Dawn!!”
Mark W.
“Dee was wonderful! A pleasure to work with, incredibly patient and helpful with my many questions and requests for quotes. I ran this poor woman ragged with my constantly changing needs and she was constantly helpful and friendly, and her response time was super quick. I am a huge fan of Dee!”
Carl Z.
“Very easy to make flight reservations.”
Kim L.
“This was so easy and amazing.”
Laci L.
“I have completed and submitted your survey I wanted to let know you exceeded my expectations far and beyond! Great company and great costumer service from you. I wanted to take a moment and just Thank you again for everything you have done.”
Michelle G.
“Thank you very much for everything you have done for us this is a huge relief for us.”
Greg & Cori. F.
“This is the best service I have ever had. I travel a lot and can truly say my service was 100% excellent. This is the 1st time I've used my membership program service and I will use it now every time. I will tell others about this service. Dee was very detailed and took care of all my travel needs.”
Rosevelt C.
“I decided at the last minute to go to Boston for a day trip. I didn't really know much about fares or tickets, but I thought I'd check my membership program to see if there were any deals. Not only did I find some good packages for future trips, but Raquel sent me travel info that was very helpful. It wasn't easier for her since I kept changing my plans and continuously gave her vague information myself about where and what I was planning to do for the day.”
Nathan B.
“REGINA is awesome! Throughout the years that I've dealt with my membership program, REGINA has consistently provided me with excellent customer service. She is consistently courteous, patient, professional & very knowledgeable. She definitely is a fine example of someone who provides outstanding customer service!!!”
Evelyn Det K.
“Couldn't ask for better service. Thank you, Karel.”
Cynthia F.
“Perry was extremely helpful and gave awesome customer service!”
Jeannette G.
“My specialist did a great job getting me the lowest rate.”
Joseph M.
“Regina is not only well versed in travel options but her patience with me is absolutely stellar. I am so happy she is my agent. I wouldn't want to work with anyone else.”
Carol W.
“Very happy with the service I received with Karel.”
Debbie M.
“Perry is the man !! He is fantastic !!”
Louise P.
“I can't say enough about how helpful and pleasant my specialist was throughout the entire process of planning our trip. Things changed constantly and she remained patient, pleasant and professional throughout. It was an absolute pleasure to work with her.”
Lynne A.
“AWESOME!!”
Marla G.
“Glad we have Perry to rely on for our vacation needs!”
Paul O.
“Regina is a gem--very knowledgeable, efficient, extremely attentive to detail, and pleasant to work with. Everything about the trip worked like clockwork thanks to her attention to detail and clear communication. I rave to friends about Regina and my membership program. Thank you.”
Michael O.
“Appreciate her friendliness; I do not travel a lot so I'm sure a few of my questions were basic to Rachel.”
Kris A.
“Perry was patient and professional and focused on us. When talking to him on the phone you just get this feeling that he likes working with people and enjoys what he is doing he was professional and has EXCELLENT CUSTOMER SKILLS!!!”
Rita M.
“Karel, who is my travel consultant has been there all the time to help me straighten out a problem with my flights and has taken a lot of time with my issues and been extremely helpful.”
Elaine P.
“As always Karel is friendly, efficient and always finds the best deals for our stay. Thanks Karel!!”
Connie W.
“Karel saved me so much time today. He was very patient with helping me sign into my program as well as booking my flights, hotel and rental car. Thank you, Karel,”
Connie W.
“Perry is wonderful to work with this is the 4th Cruise that we have booked with Perry. And our neighbors just got back home from their 1st cruise also the booked it with Perry. Keep up the good job Perry!!”
Kimberley C.
Your financial institution has selected Generations Gold, Inc. a fully independent third party service provider, to provide travel and other discount services on an exclusive basis directly to Keesler Federal Ultimate Benefits members. Your financial institution assumes no liability for any of the providers in fulfilling their services. All liabilities, claims, damages, and demands are the direct responsibility of Generations Gold, Inc., the benefits provider. Discounts received through Keesler Federal Ultimate Benefits may not be used in conjunction with any other discounts. All program benefits are not available in all areas. Benefits and services are subject to change without notice. Please contact a Service Specialist for details. Certain restrictions apply.
We reserve the right to refuse, refund or cancel a service request for any reason including limitations on quantities, inaccuracies, errors in product, pricing, or any issues identified by our fraud detection activities. Generations Gold, Inc. reserves the right to suspend or cancel a membership without notice should Generations Gold, Inc. detect any instances of membership abuse, any violations of the Terms and Conditions or any practices deemed unsavory by Generations Gold, Inc..
The participating listed merchants are in no way affiliated with Generations Gold, Inc., nor are the listed merchants to be considered sponsors or co-sponsors of this program. Use of merchant names and/or logos is by the permission of each respective merchant and all trademarks are the property of their respective owners. Terms and conditions are applied to gift cards/certificates. Please see the merchant gift card/certificate for additional terms and conditions, which are subject to change at merchant’s sole discretion.
Certain Keesler Federal Ultimate Benefits membership benefits pertain to healthcare service discounts. Healthcare service discounts ARE NOT INSURANCE. You are required to pay for these services when rendered, however if you use a participating provider for these services you will receive a discount. Neither Keesler Federal Ultimate Benefits, WellCard Health or the Discount Medical Plan Organization can or will pay any provider on your behalf. The Discount Medical Plan Organization administering the healthcare service discounts is AccessOne Consumer Health, Inc. www.accessonedmpo.com For your free, no obligation healthcare service discount card, click here, no membership required.
Digital (eGift Card) Purchases. Most eGift Cards are delivered by email within an hour; however, you may experience delays if there are any problems with the processing or verification of your billing/shipping address or credit card information. Use of the eGift Card constitutes acceptance of the providing merchant's Terms and Conditions which can be found on their websites.
Plastic Gift Cards and Movie Ticket Passes are mailed USPS 7-10 business days after receipt of order and payment.
Please review the following choices carefully, refunds and returns can only be processed when eligible items are returned using the appropriate method.
Digital (eGift Card) Purchases cannot be returned. All sales are final. If the eGift Card is deemed unacceptable by the merchant or found to be inactivated and not redeemable, a refund will be issued to the credit card used for the purchase or replaced by the same or equivalent valued eGift Card.
Plastic Gift Cards and Movie Ticket Passes purchased may be returned for a full refund if the product is not accepted at the merchant or found to be inactivated and not redeemable. The card must be returned in new condition and returned within 30 days of the purchase date. A refund will be issued to the credit card used for the purchase or replaced by the same or equivalent valued plastic gift card or movie pass.
At Generations Gold, Inc., we recognize that many consumers who visit our Web sites are concerned about the information they provide us online, and how we maintain and use this information. To address these concerns and to demonstrate our commitment to privacy, we have developed and implemented this Privacy Policy for our company. Our policy may change from time to time; we encourage you to check it periodically.
How we use information we collect:
We only collect personally identifiable information that you voluntarily and knowingly provide us.
We use the information that you provide us for the purpose(s) for which you specifically provided it or for specific additional purposes for which we receive your prior consent.
We do not share any information you provide us with anyone outside of Generations Gold, Inc. and its affiliates or financial institutions, except for suppliers who assist us in maintaining and managing the activities on our sites.
We employ appropriate security measures to protect the loss, misuse and alteration of any information you provide us.
General
We only collect personally identifiable information on
a voluntary basis. We do not require you to disclose more information
than is reasonably needed to participate in an activity on our
sites. We collect personally identifiable information primarily
to e-mail updates and news, for entry into promotions and to notify
subsequent winners, to send out brochures, etc. via regular mail
to subscribers, and to respond to your questions or suggestions.
Security
We employ appropriate security measures to protect the loss, misuse
and alteration of the information under our control. For our
www.keeslerultimate.org site, we employ state-of-the-art 128-bit Secure
Sockets Layer (SSL) software, which encrypts information you
input, as an additional security measure. However, as no online
data transmission can be guaranteed to be totally secure, we
(like all Web sites) cannot warrant or guarantee 100% security
of any information you transmit to us at our Web sites.
Links To Other Sites
Neither Generations Gold, Inc., nor any of its affiliates, shall
have any responsibility of any nature whatsoever for other Web
sites linked to this Web site, or any information contained thereon,
none of which has been verified or endorsed by either Generations
Gold, Inc. or any of its affiliates.
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